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Classes need to be canceled / unreserved in advance of your scheduled class. Your session will be automatically credited back into your account. If you don’t cancel in advance and/or you do not show up for class, you will lose your class/session. All scheduled classes before 8 AM must be canceled by mid-night the night before class. All scheduled afternoon and evening classes must be canceled by noon on the day of the class. Important: If you are not at Core Cycle Studios and signed in at the front desk at least five minutes before the start of class, your reserved bike or sculpt class may be given to the next person on the waiting list.
Waiting List Policy
All customers are required to sign a waiver to consent to exercise. Customers understand that before starting any new exercise they should get approval from their physician. Signing Core Cycle Studios’s consent to exercise means that you are consenting to exercise, you understand that you are responsible for your workout, how far you push your body, and you understand the risk associated with any exercise program. Core Cycle Studios, is not liable nor are they responsible for a customer who does not adhere to the waiver.
Out of respect for your privacy, the following explains our practices with respect to collection, disclosure and use of personal information provided to us in connection with your use of Core Cycle Studios.
Use of Information
Any personal information received in connection with your use of our studio will be used for the sole purpose of helping you to succeed at Core Cycle Studios and to keep you informed of programs, services or events designed to improve your quality of life.
In the interests of efficiency, we are striving to communicate with our customers electronically, in addition to conventional mailings. If available, we will be collecting every customer’s e-mail address to accomplish these goals. Core Cycle Studios will not disclose or sell your email address or any of your other personal information to any other person or organization, except in the event of a medical emergency or if required by law. Should you receive any unwanted e-mail from Core Cycle Studios, you may opt out of our e-mail communication in part or in total at any time by giving Core Cycle Studios written or electronic notice of your decision to opt out. In that event, should we need to reach you with critical information or items of interest, we will contact you instead by telephone or regular mail.
Inclement Weather Guidelines
Core Cycle Studios will follow Baltimore County school inclement weather policy. If schools are 1 hour late, we will cancel the 6:00 AM and the 8:30 AM classes. If school is 2 hours late, all morning classes will be cancelled except the 11:00 AM. If we have an afternoon snow storm, we will inform instructors and customers regarding cancellations by 3:00pm. Announcements about openings, delays or closure will be done via phone to those registered for class, an email to community, and on social media.